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Deadlines

Call for Nominations Opens October 27, 2019
End of Early Bird (50% off) December 20, 2019
Call for Nominations Closes January 31, 2020
Finalists Announced March 6, 2020
Additional Materials Due from Finalists April 3, 2020
Winners Announced May 12, 2020 at ICMI Contact Center Expo

 

Pricing

Category Early Bird (50% off) Full
Best Small, Medium, or Large Contact Center $100 $200
Best Strategic Value to the Contact Center $75 $150
Best Digital Customer Experience $75 $150
Best Learning & Development Program $75 $150
Best Contact Center Culture $75 $150
Best New Technology Solution $100 $200
Best Outsourcing Provider $100 $200
Best Contact Center Trainer, Workforce Manager, Agent, Supervisor, or Manager $50 $100

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