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Deadlines

Call for Nominations Opens October 12, 2020
End of Early Bird (50% off)  January 29, 2021
Call for Nominations Closes April 2, 2021
Finalists Announced April 21, 2021
Additional Materials Due from Finalists May 28, 2021
Winners Announced September 2021 (TBD)

 

Pricing

Category Early Bird (50% off) Full
Best Small, Medium, or Large Contact Center $100 $200
Best New Technology Solution $100 $200
Best Outsourcing Provider $100 $200
Best Strategic Value to the Contact Center $75 $150
Best Digital Customer Experience $75 $150
Best Learning & Development Program $75 $150
Best Contact Center Culture $75 $150
Best Contact Center Trainer $50 $100
Best Workforce Manager $50 $100
Best Contact Center Agent, Supervisor, or Manager $50 $100
Customer Hero of the Year $50 $100
Lifetime Achievement Award $50 $100

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