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Deadlines

Call for Nominations Opens October 27, 2019
End of Early Bird (50% off) - Extended! January 3, 2020
Call for Nominations Closes January 31, 2020
Finalists Announced March 6, 2020
Additional Materials Due from Finalists - Date Change! May 30, 2020
Winners Announced October 13, 2020 at ICMI Contact Center Expo

 

Pricing

Category Early Bird (50% off) Full
Best Small, Medium, or Large Contact Center $100 $200
Best Strategic Value to the Contact Center $75 $150
Best Digital Customer Experience $75 $150
Best Learning & Development Program $75 $150
Best Contact Center Culture $75 $150
Best New Technology Solution $100 $200
Best Outsourcing Provider $100 $200
Best Contact Center Trainer, Workforce Manager, Agent, Supervisor, or Manager $50 $100

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