| Category |
Early Bird Fee |
Full Price |
| Best Small, Medium, or Large Contact Center |
$100 |
$200 |
| Best Strategic Value to the Contact Center |
$75 |
$150 |
| Best QA/ Customer Experience Program |
$75 |
$150 |
| Best Social Media Customer Care |
$75 |
$150 |
| Best Chat Support |
$75 |
$150 |
| Best Use of Technology |
$75 |
$150 |
| Best Contact Center Culture |
$75 |
$150 |
| Most Improved Contact Center |
$75 |
$150 |
| Most Innovative Customer Service |
$75 |
$150 |
| Best New Technology Solution |
$100 |
$200 |
| Best Outsourcing Provider |
$100 |
$200 |
| Best Agent, Supervisor, or Manager |
$50 |
$100 |
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